Privacy Policy
Introduction
Welcome to Cargo Direct 2 Pakistan Cargo Services. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Our services include door-to-door cargo shipping between England and Pakistan/Azad Kashmir, both by air and sea. We collect certain information to provide these services effectively and securely.
Information We Collect
Personal Information
- Name and contact details (email address, phone number)
- Address information (pickup and delivery locations)
- Payment information
Shipment Information
- Package details (weight, dimensions, contents)
- Tracking information
- Shipping preferences and history
Technical Information
- IP address and browser information
- Cookies and usage data
- Website interaction information
How We Use Your Information
Service Provision
We use your information to:
- Process and fulfill your cargo shipping orders
- Manage pickup and delivery schedules
- Provide tracking and status updates
- Facilitate customs clearance procedures
Legal Compliance
We process your data to comply with:
- International shipping regulations
- Customs requirements
- Tax and financial reporting obligations
- Legal obligations in all jurisdictions we operate in
Business Improvement
We analyze data to:
- Enhance our shipping services
- Optimize routes and delivery times
- Improve customer experience
- Develop new service offerings
Communication
We may contact you regarding:
- Service updates and notifications
- Shipping status changes
- Responses to your inquiries
- Marketing communications (with consent)
Data Sharing and Third Parties
We may share your information with:
| Partner Type | Purpose | Data Shared |
|---|---|---|
| Shipping Partners | To facilitate the transportation of your cargo | Shipping details, addresses, package information |
| Customs Authorities | To comply with international shipping regulations | Declaration forms, package contents, values |
| Payment Processors | To process your payments securely | Payment information (not stored on our servers) |
| IT Service Providers | To maintain our website and tracking systems | Technical information, system logs |
Your Rights
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct any inaccurate data we hold.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Object
You can object to processing of your personal data.
Right to Data Portability
You can request transfer of your data to another organization.
Right to Restriction
You can request restriction of processing of your data.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@Cargo Direct 2 Pakistancargo.com or use our contact form. We will respond to your request within 30 days.
Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using SSL technology
Access Controls
Strict access controls limit who can view your data
Regular Audits
We conduct regular security assessments and audits